Volunteering

At the LGBT+ Cymru Helpline & Counselling Service we value the help and efforts of all our volunteers, whether it be our telephone support operators, counselling staff, or administration staff, without whom it would be impossible to provide the wide range of services we offer at the helpline.

If you feel you would like to join us in our work supporting the LGBT+ community throughout Wales, please either contact us by e-mail, phone, or post. Or by filling in the online volunteer application form (click here), we would love to hear from you.

The following are some of the key areas we are always looking for support in:

Face to Face, Telephone, and On-line Counselling
Fund Raising
Support Buddies

Please use our Volunteer Application Form to apply for a volunteer position, which you can email back to us at – line@lgbtcymru.org.uk

Apply To Volunteer Online

This form should be used by anyone wanting to volunteer for the LGBT+ Cymru Helpline or the Swansea Rainbow Counselling Centre.

Please be aware that we do not offer volunteering opportunities or placements to those who have previously received counselling under our service, this is done in order to preserve the therapeutic relationships that have been established and prevent dual relationships forming outside of the therapeutic setting, Thank you.

Position Applied For

Full Name

Preferred Pronouns

Address & Postcode:

Telephone

Mobile

Emergency Contact Name

Relationship

Emergency Contact number

Please state your availability

What type of volunteer work are you interested in?

Please tell us about your work experience, qualifications and skills (including any previous volunteer work)

Any other information to help support your application

References

Volunter Declaration

I understand that any offer of volunteering with the LGBT Cymru Helpline & counselling Service is subject to satisfactory references, and binding in honour only.
In accordance with the 1998 data protection act, I agree that the LGBT Cymru Helpline and Counselling Service may hold and use personal information about me, for volunteering reasons and to keep in touch with me. This information including that contained in this form can be stored on both manual and computer files. It will be held securely and only accessed by authorized personnel. Please tick this box if you agree to the above statement

Confidentiality Undertaking

I undertake to treat all information concerning the LGBT Cymru Helpline & Counselling Service (including information relating to any member, client, service user, or associate of the organisation), which comes to my knowledge during the course of my involvement as a volunteer, as strictly confidential. I further undertake that I will not, during the course of my involvement as a volunteer (except in the proper performance of my duties), or thereafter, divulge any such confidential information to any third party, whatsoever. Nor will I make use of such information for my own or other persons benefit. I fully undertake that I will use my best endeavours to prevent the use or disclosure of such confidential information to third parties. I understand that a breach of this undertaking may result in my dismissal, and/or legal action.

Notes
• ‘Confidential information’ includes (but is not limited to) all documentary and other information relating to the LGBT Cymru Helpline & Counselling Service, it’s members, clients, service users and associates, potential members, clients, service users and associates, including documents, new business plans and information regarding spending, details of finances and staff, design, product details and future product ideas, other such documentation, and information which the LGBT Cymru Helpline & Counselling Service specifies from time to time, as confidential information.

• This undertaking is without prejudice to the terms and conditions of your volunteering involvement with the LGBT Cymru Helpline & Counselling Service relating to confidentiality

Download Our Application Form

Instead of applying online, you can also download our application form and return it to us via email or post.

“I have worked as a counsellor with LGBT+ Cymru for nearly two years alongside working towards a doctorate in counselling psychology."

"It's refreshing to be so well supported by such a friendly and helpful team, the therapy room itself is perfect!"

"The staff have been so accommodating with the extra work load that uni forms have required but more than that they are just lovely, kind, supportive people.”

"I am not based in Swansea but they have enabled me to work online and are really quick to respond to any queries I have."

Volunteering

Apply To Volunteer Online

Download Our Application Form

Our Funders