LGBT+ Cymru Helpline

About Us

Who We Are

The LGBT+ Cymru Helpline is a service that provides counselling service for Lesbian, Gay Bisexual, Trans, Intersex, Allies & families in Wales.  The LGBT+ Cymru Helpline was founded in 2004 by Debbie Lane who wanted to create a safe and confidential helpline to support those in need who were part of the LGBT+ community.

The inspiration for the Charity came from Debbie’s own personal journey growing up being a lesbian feeling alone & different with nowhere to go for support.

The Helpline has helped thousands of people over the years, from being discriminated against, coming out, broken relationships to supporting people in bereavement, in some cases it has quite literally saved lives.

The charity is not exclusive………..In 2020 the Charity we received a high volume of enquiries from our heterosexual allies asking if they could use our counselling service as they couldn’t afford access to private mental health care. As a result in 2021 we changed the name of our counselling project from the LGBT+ Cymru Helpline Counselling Service to the Swansea Rainbow Counselling Centre for the name to be fully inclusive of our much valued allies.

In 2014 the Charity Co-Founded GoodVibes working in partnership with the Swansea YMCA for young LGBT+ people aged between 11 and 25; which has supported hundreds of young people over the years helping them with their well being and confidence as well as supporting them in gaining employment.

Now Debbie sees ‘difference’ as a positive and quotes “ Everyone working together, we can, and do, make a difference”

Meet Our Core Team

Tony Smith

Chair Of Trustees

Muslimah Miah


Sam Lodwig

General Manager

Taylor Roberts

Community Engagement & Project Manager

Andy Nicholas

Wellbeing Counsellor