About Us
Who We Are
The LGBT+ Cymru Helpline is a service that provides counselling service for Lesbian, Gay Bisexual, Trans, Intersex, Allies & families in Wales. The LGBT+ Cymru Helpline was founded in 2004 by Debbie Lane who wanted to create a safe and confidential helpline to support those in need who were part of the LGBT+ community.
The inspiration for the Charity came from Debbie’s own personal journey growing up being a lesbian feeling alone & different with nowhere to go for support.
The Helpline has helped thousands of people over the years, from being discriminated against, coming out, broken relationships to supporting people in bereavement, in some cases it has quite literally saved lives.
The charity is not exclusive………..In 2020 the Charity we received a high volume of enquiries from our heterosexual allies asking if they could use our counselling service as they couldn’t afford access to private mental health care. As a result in 2021 we changed the name of our counselling project from the LGBT+ Cymru Helpline Counselling Service to the Swansea Rainbow Counselling Centre for the name to be fully inclusive of our much valued allies.
In 2014 the Charity Co-Founded GoodVibes working in partnership with the Swansea YMCA for young LGBT+ people aged between 11 and 25; which has supported hundreds of young people over the years helping them with their well being and confidence as well as supporting them in gaining employment.
Now Debbie sees ‘difference’ as a positive and quotes “ Everyone working together, we can, and do, make a difference”
Meet Our Core Team
Tony Smith
Chair Of Trustees
Tony Smith
Chair Of Trustees
Sophie Ray
Trustee
Sophie Ray
Trustee
Catherine Window
Trustee
Catherine Window
Trustee
Muslimah Miah
Trustee
Tony Humphries
Trustee
Tony Humphries
Trustee
Debbie Lane
CEO
Debbie Lane
CEO
In 2014 the Charity Co-Founded GoodVibes working in partnership with the Swansea YMCA for young LGBT+ people aged between 11-25 which has supported hundreds of young people over the years helping keep young people away from the streets, drugs, crime and prostitution. The charity is not exclusive to LGBT+ clients, it is also inclusive for our Allies. As long as clients are not transphobic, biphobic or homophobic they are welcome to access our services.
The Swansea Rainbow Counselling Centre project was set up in March 2021 to reflect the inclusion for our much valued allies. Debbie believes that without our allies we would never be where we are today with LGBT+ legal rights and by being able to open up the Swansea Rainbow Counselling Centre is a unique way of not just wanting to support the local communities with their mental health who cannot afford private access to counsellors, but also a way of repaying and respecting our allies.
Debbie is a qualified Family/Relationship Mediator as well as an Employment Law Advisor and has been a PCS Union Representative for nearly 20 years. Debbie has been nominated for many awards for her relentless commitment and energy of campaigning for LGBT+ rights including the Wainwright Trust Equality Breakthrough Award 2004 for her representation of LGBT+ people in the UK, Wales Mardi Gras Community Spirit Award 2007 for the Counselling Service and the Civil Service Inspiration Award 2008 for the UK & Northern Ireland for encouraging and influencing employers to promote LGBT+ good practise. Debbie’s spirit, drive and passion for equality and fairness for LGBT+ people is immediately contagious when you are in her company and was celebrated in the Pinc List 2020 Wales’ most influential LGBT+ people reaching position 35. Debbie is an inspirational speaker and has recently been celebrated as a ‘Change Maker’ in 2021 at the Swansea Elysium Gallery!
Now Debbie sees ‘difference’ as a positive and quotes “Everyone working together, we can, and do, make a difference.”
Sam Lodwig
General Manager
Sam Lodwig
General Manager
Taylor Roberts
Community Engagement & Project Manager
Taylor Roberts
Community Engagement & Project Manager
Andy Nicholas
Wellbeing Counsellor
Andy Nicholas
Wellbeing Counsellor