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Our free phone number is:
0800 917 9996
Our lines operate every Wednesday, between 10am and 3pm. Please leave a voicemail outside of these times, they're checked regularly, we aim for you to have a response within 24 hours!
LGBT+ Cymru Helpline
Providing general information, advice and confidential support in many areas of life and various issues that LGBT+ people, their family, and friends may experience.
Our qualified staff and trained volunteers are happy to help with all LGBT+ matters.
You don’t have to be a lesbian, gay, bisexual or trans+ to call us.
If you have questions or concerns about a child, parent, sibling, or you may even wish to talk about a friend, partner or spouse.
“I have worked as a counsellor with LGBT+ Cymru for nearly two years alongside working towards a doctorate in counselling psychology."
Counsellor
"It's refreshing to be so well supported by such a friendly and helpful team, the therapy room itself is perfect!"
Placement
"The staff have been so accommodating with the extra work load that uni forms have required but more than that they are just lovely, kind, supportive people.”
Counsellor
"I am not based in Swansea but they have enabled me to work online and are really quick to respond to any queries I have."
Counsellor
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LGBT Cymru Helpline Is A Registered Charity – Number 1198081